Term Featured Images

Term Featured Images

Knowledge Base Pro lets you assign a featured image to any Knowledge Base product, section, or tag. Once set, the image appears in the product grid cards and in the header of archive pages. Setting a featured image on a term (Pro only) To remove a featured image, click Remove Image and save the term....
Table of Contents

Table of Contents

Knowledge Base can automatically generate a table of contents for each article by scanning its headings, injecting anchor IDs, and rendering a nested linked list above the content. Readers can jump straight to any section without scrolling. How it works When the TOC is enabled, the plugin scans the article’s H2–H6 headings, adds a unique...
Privacy Policy Text for Knowledge Base Article Ratings

Privacy Policy Text for Knowledge Base Article Ratings

Copy and paste the section below that matches your configured Vote Tracking Method in the Knowledge Base plugin settings. 1. No Tracking (allows multiple votes) 2. Cookie Only (requires consent) 3. IP Address Only (stores personal data) 4. Cookie + IP Address (either method blocks voting) 5. Logged-in Users Only (best for authenticated sites) Complete Combined Version...
Knowledge Base Styles Customization Guide

Knowledge Base Styles Customization Guide

Knowledge Base styles control how your knowledge base articles and sections look on your website. Think of them as pre-designed themes that determine colors, layouts, spacing, and visual effects. What Are Styles? Each style is a complete visual design for your knowledge base: The plugin includes nine styles: two free and seven Pro. Why Customize?...
Knowledge-Base-Alerts

Knowledge Base shortcodes

Knowledge Base includes multiple shortcodes for embedding the knowledge base, search form, breadcrumbs, alerts, and related articles anywhere in your content. GeneralGeneral topics not specific to any of WebberZone's WordPress pluginsView articlesSnippetz (formerly Add to All)Get help on how to use WebberZone Snippetz (formerly Add to All)View articlesAuto-CloseView articlesBetter SearchBetter Search knowledge base articles. Learn...
Exporting and Importing Articles

Exporting and Importing Articles

Knowledge Base Pro lets you export all articles in three formats and re-import them from a Markdown ZIP. All export and import actions are available under Knowledge Base → Tools. All three export formats include articles with a status of published, draft, or private. Export formats Markdown ZIP Downloads all articles as individual .md files...
Documentation Layout

Documentation Layout

The Documentation Layout in Knowledge Base Pro displays your knowledge base as a three-column documentation site. When enabled, every KB page — the archive, product pages, section pages, and single articles — renders with a full-width docs-style template: Enable it with a single setting; no theme editing or custom templates required. Enabling Documentation Layout (Pro...
Setup Wizard and Sample Content

Setup Wizard and Sample Content

The setup wizard walks you through configuring Knowledge Base in a few guided steps — from choosing your structure to importing sample content so you can see a working knowledge base immediately. Launching the wizard The wizard opens automatically the first time you activate the plugin. You can also run it again at any time...
Knowledge Base plugin listing

Installing Knowledge Base

The Knowledge Base core plugin is hosted on WordPress.org. WordPress install (The easy way) Manual install Installing via WP CLI If you’re using WP CLI, you can install and activate this plugin by running: wp plugin install knowledgebase --activate This plugin can also be network activated using: wp plugin install knowledgebase --activate-network
Importing from BasePress, BetterDocs and Echo Knowledge Base

Importing from BasePress, BetterDocs and Echo Knowledge Base

Switching to Knowledge Base from another documentation plugin? The built-in plugin importer copies your articles, categories, and tags from BasePress, BetterDocs, or Echo Knowledge Base into Knowledge Base — without deleting anything from the original plugin. Opening the importer Go to Knowledge Base → Tools in your WordPress admin and click Import in the Plugin...
Exporting and Importing Settings

Exporting and Importing Settings

The Knowledge Base plugin lets you back up all plugin settings as a JSON file and restore them on the same site or a different one. Both actions are available under Knowledge Base → Tools. Exporting settings Click Export Settings to download a .json file named {site}-settings-{date}.json. The file contains every setting stored under the...
Related Articles in Knowledge Base v2.1.0

Knowledge Base Related Articles

The Knowledge Base plugin ships with a first-party Related Articles engine that can surface contextual links below each article, power the Related Articles block, and feed the Help Widget. This document now starts with a non-technical explainer before diving into the developer reference. Part A – User-Friendly Overview What Related Articles Do Turning the Feature...